Setup: Optional Content Packs for Improved Help

Improved Help ships with a set of Help Topics that can be installed as part of the application initialisation process – please see step 10 of the Setup: Improved Help Quick Start Guide for more details.

We also provide additional, optional content packs that you are free to install, adopt adapt (or delete!), as you see fit.

To install a pack – or update to the latest release – simply:

1. Add Improved Apps as a Remote Site

Temporarily, add our site as a trusted web site from the Salesforce Setup menu’s Remote Settings area…
Add Improved Apps Remote site to trust improvedapps.com

1a. If you can’t add a Remote Site

No problem, just:

  • Paste the link from step (2) into a browser tab;
  • Open the page & save the source as a local file;
  • Upload into Salesforce as a Document;
  • View the Document and copy the address of the viewed page;

Continue to step 2…


2. Select your Content Pack

Click the appropriate ‘XML’ icon below, to copy the link to your required XML document.

XML Icon for Optional Content Packs Enterprise Help Portal – Help Author help / Help Topic Editor Help
  • 42 Help Topics;
  • 6 Reading Lists.
XML Icon for Optional Content Packs Data-driven help filters – Let the data drive Help Topics dynamically
  • 7 Help Topics;
  • 1 Reading List.
XML Icon for Optional Content Packs Creating Interactive Help Guides – Help Author help / Guide Step Editor Help
  • 9 Help Topics;
  • 1 Reading List.
XML Icon for Optional Content Packs Internationalisation Features – How to support Multi-lingual and White-Labelling
  • 8 Help Topics;
  • 1 Reading List.
XML Icon for Optional Content Packs Experimental Features – Help Signatures (Identify any UI element to be helped)
  • 6 Help Topics;
  • 1 Reading List.
XML Icon for Optional Content Packs Experimental Features: Data Import / Export (Move Help content between Orgs and Create Content Packs like these
  • 10 Help Topics;
  • 1 Reading List.

3. Install your Content Pack

  • Go to your Improved Help Settings page: Documentation tab in your Salesforce org.;Help Settings - Load XML Document for Optional Content Packs
  • Paste the file’s address from step 2 into the ‘Load XML from this document’ field;
  • Click ‘Upsert Documentation’ button to install the pack.

Repeat steps (2) & (3) for any other Content Packs & then remove https://www.improvedapps.com from your Remotes Sites list.

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