Enterprise-class Mobile Help – a world first!
Salesforce1 Improved Help is the first solution to deliver rich media, context-sensitive mobile help – providing help on the move and access to:
- Enterprise documentation;
- Training materials;
- Custom context aware application help.
Included as standard in all Improved Help Editions!
Context-sensitive help from any record
The dedicated Salesforce1 Improved Help ‘Publisher Action’ means mobile users are just two touches away from targeted help.
Help for THIS page – filtered YOUR way
The Salesforce1 Improved Help Quick Access Menu provides direct access to all custom help available for this (page (Opportunity help shown here).
Help List Filter
You decide to show help for this (Opportunity) page, fields, buttons, links or lists.
Show My Help Bookmarks
Immediate access to your favourite help content.
Show Global Help Quick-Links
Signposting to enterprise help & documentation sites.
Search Help Content
Search for application help, training materials, glossary terms, industry jargon…
Toggle Enhanced / Compact List View Mode
Show help list details for quick reminders of definitions…
…or hide details to scroll longer lists
Your Enterprise Help Portal home page
Access your enterprise help portal home page from your mobile device…
Targeted, context-sensitive, rich-media help content
Help Topic Details
View rich-content, including embedded image and/or video.
View Related Help Topics
‘See also’ directly relevant help content for further information or context, as selected by the Help Author of the current help topic.
Reading Lists for process-level help
Access reading lists describing processes, procedures, methodologies, play-books…
Go to ‘signposted’ non-salesforce help resources
Access Help Resources external to Improved Help, with context-specific usage notes related to the current Help Topic – such as ‘See slides 14-16 (of this presentation)’ or ‘Read page 126 (of this document)’…
Save this help content in my personal bookmark list for future reference.
Setup Salesforce1 Improved Help in under 10 minutes!
Your system administrator can setup Salesforce1 Improved Help for your mobile users in just two simple steps.