Helped User Features

Drive Salesforce adoption by delivering a compelling user help experience…

 

 

Deliver custom help to your users’s point of need – in a focused & easily-consumed form:
  • Embed Help in Salesforce pages with rich-media custom Help Topic Callouts;
  • Deliver application/process-level help & Enterprise Documentation in your Help Portal;
  • Link to related Help Topics & Reading Lists for processes and play-books;
  • Re-use existing remote Help Resources – with contextual usage notes for the task in hand;
  • Trap Comments and interactions for ongoing improved help processes and content

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