Help Analyst Features

Interactions Drive Improved Help Processes

 

Improved Help Users with Help Analyst permissions can access Interaction data that traps usage of help content and features:

  • In-page statistics: for embedded help;
  • Drill-through analysis reports: focus on user interactions for specific helped fields, buttons, links, lists…;
  • Dashboards: for Content, Interaction and Comment analysis.

 

 

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