Welcome to the Improved Help Knowledge Base

This knowledge base provides documentation by Improved Help User role. Please use the menu on the right to access documents for:

  • Helped Users: Anyone using help content and interacting with Improved Help features;

  • Help Authors: Anyone authoring your Improved Help content and/or managing your Improved Help processes;

  • Administrators: Anyone involved with the (30-minute) initial setup of Improved Help or its advanced options;

  • Developers: Anyone seeking to extend and/or integrate with Improved Help.

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