Winner of the Customer Success Hero Award

Customer Success Awards


Our very own Simon Thompson, SVP Customer Success here at Improved Apps has won a Customer Success Hero Award, given out annually at the Customer Success Summit in San Francisco.


Simon is in good company alongside the likes of Kevin Dubay, Senior Customer Success Consultant for Key Accounts, LinkedIn. 


The Customer Success Hero Awards are industry awards that recognise individuals and teams who go above and beyond the call of duty.


These people are nominated and win because they excel in Customer Success and have made a tremendous impact on their organisation.

Simon Thompson has certainly done that here at Improved Apps.  He leads all our customers on their journey to success, ensuring they exploit our apps to the max!


Thank you Simon for all your hard work and dedication.


Congratulations from all of the Improved Apps family on winning your award, and congratulations to all the other winners and nominees.


If you’d like to learn more about how Simon and his team are making our customers succeed on the Salesforce platform, we’d be happy to demo our solutions:


Improved Help – help in the right place, at the right time, for the right users

Improved Noticeboard – right message, to the right people, at the right time


Check out the Customer Success Awards 2015 coverage: