The Week that Was #34 – Through the Eyes of Improved Apps

A round up of things that the Improved Apps folk chat about over a cuppa coffee!

By Sophie Wyard – Marketing Manager @ Improved Apps

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We’re a diverse bunch at Improved Apps and we enjoy sharing a story or two… our news… and views… over a cup of coffee or around the water cooler (and an occasional beer!)

So, we thought why not share a few of our newly discovered noteworthy news stories, fascinating facts, helpful hints, as well as the things that have made us smile or simply laugh out loud.

As our apps support the entire gamut of Salesforce users from sys admins to sales reps; from marketing managers to business analysts and from trainers to support staff, (and bearing in mind we’re all human), we hope that there is something of interest to everyone.

Happy reading!

28 websites and counting…

Choice…that is what the internet gives you….unless you live in North Korea!


The full scope of North Korea’s private internet has been revealed after the country accidentally gave people outside of the country brief access to it.

The government-controlled internet is a lot smaller than was initially believed, containing just 28 websites in total, including an insurance company, sports website and site containing culinary information and recipes, according to information posted to GitHub. [read more]

Paul Field – CEO @ Improved Apps

Bottoms up!

Spotted this current investment advice!….

pension piece


Tim van Oerle – COO @ Improved Apps


Early reviews of Einstein

As we predicted, good data will be critical to the success of Einstein and the product for our enterprise customers, although now launched, it is very much in its infancy….

This article finds that “early reviews of Einstein seem to be mixed so far. Most users agree it’s still at a very early stage and is a couple years away from becoming a mainstream product for large business users.” This article continues to say “Einstein will take some time. It’s a nice to have. Customers will wait to see some references before adopting it. A bank from the Bay Area was an early adopter and they burnt their fingers with Einstein.”…

The direction of travel for SFDC is good and Improved Apps will certainly leverage this new AI layer, once its available to certified partners like us, however, for now we will continue to place suitable, controlled, information in the hands of our people so they can access what they need, when they need it.

Simon Thompson – SVP Customer Success @ Improved Apps

Carjacking… now there’s car hacking!

This article from the Guardian – ‘Team of hackers take remote control of Tesla Model S from 12 miles away’ – reminds us that as technology moves on so do the hackers!


Chinese researchers were able to interfere with the car’s brakes, door locks and other electronic features, demonstrating an attack that could cause havoc.

Three months since the first fatal crash involving a Tesla driving in autopilot mode, hackers have taken remote control of a Tesla Model S from a distance of 12 miles, interfering with the car’s brakes, door locks, dashboard computer screen and other electronically controlled features in the high-tech car. [read more]


If you want to find out more about our solutions Improved Help and Improved Noticeboard and how we’re driving Salesforce adoption, do get in touch.


Sophie Wyard – Marketing Manager @ Improved Apps