Match Support to your Needs

Whilst the Improved Apps team always goes the extra mile to support our customers, we can’t be with you all the time.

Our standard support – bundled with app Subscriptions – is perfect for many of our customers, covering:

Our Premium Support packages support customers with additional requirements.

Silver
+10%For Subscription Period
  • Extended to 16*5
  • 07:00 – 23:00 GMT/BST Mon-Fri
  • EMEA and the Americas
Gold
+20%For Subscription Period
  • Extended to 24*5
  • Mon-Fri
  • World-wide
Platinum
+25%For Subscription Period
  • Extended to 24*7
  • Every Day
  • World-wide

Contact your account manager for further details.

If you just need cover for a specific period or project:

  • Go-live
  • Major update
  • Other – such as holiday cover

…call us!

Let us know what you need and we will create a bespoke offering to match.