Publisher Benefits: The Power’s back in the Publisher’s Hands
The Improved NoticeBoard publisher benefits from simple, powerful tools that help to:
Push critical announcements, updates and calls for action to colleagues/partners – with guaranteed delivery
Target selected recipients for personal notifications – and then track interactions & optional acknowledgements
Manage custom signatories, set required recipient actions & use schedule publication for time-critical notices
Imagine having real time visibility of every communication you send to each of your targeted recipients - knowing who has seen, opened and optionally, acknowledged your message. The Publisher controls the message AND process. Forget ‘email & read-receipts' - recipients can’t avoid your message anymore. You can setup time-based alerts & email reminders for managing non-compliance.
Governance and Policy
You decide the degree of formality for each notice and then focus on your message - letting Improved NoticeBoard manage the heavy lifting. RSVP or FYI: you set target audience, required action and deadline. You may custom signatories: publish send from a team, function, role or name. If you require pre-publication notice approvals? Then use Salesforce Approval Processes to prevent publication before suitable checks have been made or authorised.
There are myriad uses for Improved NoticeBoard - here are just a few examples of our customers' publishing teams and usage scenarios...Training teams: onboarding and orientation alerts... Marketing teams: product updates, price-lists, special offers... Partner communications: user groups, updates, surveys... Compliance teams: process changes & risk management updates... Project teams: progress reports & milestone updates... Support teams: service availability, release alerts, changes, updates. You can fully automate Notice publication too!
Analytics and Compliance
Improved NoticeBoard comes bundled with example Reports and Dashboards that cover the primary communications management processes and key performance indicators (KPIs), which can be adopted and adapted to suit local reporting needs. There is a full audit-trail of every Notice and every related personal Notification. You can track compliance to regulatory requirements / internal standards and the bundled reports & dashboards may be adopted and adapted.
We help you change the behaviour of your users for good within your Salesforce applications. We create a tailored Success Plan for every customer. Minimal Training: self-sufficient users & publishers live within minutes. You may theme your NoticeBoards: so recipients recognise publishing teams. Remove reliance on emails and Chatter for critical communications
The platform underpins and compliments our solutions with comprehensive reporting, workflow support, Chatter integration - and all with no external dependencies. By way of just one example customers utilise the platform to create triggers that automate the creation, targeting and publication of Notices based on business requirements. Built with salesforce objects, records, reports & workflows. Extensible with standard salesforce tools & techniques. As safe, secure, reliable as salesforce itself. Users just assume it's part of salesforce.