Award Winner’s Acceptance Speech!
“Sorry I can’t be with you in person to receive the prestigious award…First off, I must thank every one of our customers from around the world who voted for me. I’d also like to take this opportunity to thank my family, my friends and my colleagues for their unwavering support, as well as the devotion of my Chihuahua. You’ve all helped me on my journey to success and I couldn’t have done it without you.”
Simon Thompson SVP Customer Success – Improved Apps
I jest – apart from the bit about thanking all of those who voted for me. It really is flattering to be one of the five global winners of the Customer Success Hero Award, from this year’s sponsors, Totango.
My six years at Saleforce ultimately made Customer Success my focus, and my commitment to customer satisfaction and customer success has stayed with me ever since. It has not only become part of my DNA but also that of Improved Apps since its inception four years ago.